FAQ

​1. What is Wipeo?

Wipeo is a digital marketplace that connects you directly with skilled car cleaners in your residential society. We are a technology platform that gives you the freedom to browse cleaner profiles, compare rates, and choose the professional that best suits your needs and budget.

​2. How Wipeo works?

Wipeo works by bringing local cleaners to your screen. Simply log in, select your society, browse the list of available cleaners and their service packages, and book the one you prefer. Once booked, the cleaner will be assigned to your vehicle according to the scheduled time.

​3. What is waterless cleaning?

Waterless cleaning is an eco-friendly technique that uses specialized cleaning solutions to lift dirt and grime from the car surface without the need for traditional water hosing. It provides a spotless shine while being highly water-efficient.

​4. Advantage of waterless Cleaning?

The main advantages are water conservation, a scratch-free finish, and the ability to clean your car anywhere without creating a mess. It is also safer for your car's paint in the long run as it reduces the risk of water-related corrosion.

​5. Who is my cleaner?

Your cleaner is a verified professional from your own society or nearby area. You can view their full profile, ratings, and service history on the Wipeo platform before making your selection.

​6. When will cleaner come?

Once you book a service, you can schedule the time slot that works best for you. The assigned cleaner will arrive at your location within the selected time window.

​7. Can i change cleaner?

Yes, you have full flexibility. If you would like to try a different professional, you can simply select and book a new cleaner for your next service cycle through your Wipeo dashboard.

​8. What is price?

Prices are set based on the specific cleaning package and the type of vehicle you own. You can view the transparent pricing for every cleaner directly on their profile page before booking.

​9. Can i cancel my subscription?

Yes, you can manage or cancel your subscription directly through your account settings on the Wipeo platform. Please check our cancellation policy for any specific terms regarding refunds.

​10. When will my service begin?

Once you fill out the registration form, we will schedule your first trial service after two days. Following this trial, you can proceed with the payment, after which your regular monthly subscription will officially begin.